Testimonials from LiquidSpring™ Clientele
2013 Born Free 25′ Triumph Class C RV Coach
Client: Harvey L. Kerstein
I purchased this unit from Born Free in April of 2016 after having owned a very similar Born Free 24’ Rear Bath for 4 years and traveled over 60,000 miles in that unit. We liked some of the newer features of the newer models of Born Free, and I was especially curious about the Liquid Springs Suspension. We adored the old unit and spent 4-6 months on the road for 4 years, with the last trip from Florida to Alaska and back. The idea of an updated model coach with less “tail waggle” was appealing.
My wife and I have been delighted with this suspension improvement. The newer coach’s ride, compared to our previous Born Free of similar size and configuration, is remarkable. Spending all of this time, over 500 nights in these two coaches gives us a great comparison with and without Liquid Springs. The rear elevation adjustment possible with Liquid Springs is an added bonus that has come in very handy as we are often in rugged terrain.
To walk to the rear of our old coach while moving was rather like sailing in rough weather, and now with Liquid Springs the ride is amazingly more pleasant and safer. The overall ride is far more comfortable and manageable. I love good products, that do what they are intended to do, and this suspension upgrade, certainly qualifies.
You have a great product and I am happy to promote it. You can refer anyone who would like to discuss Liquid Springs to me.
Regards and Happy Flying,
Dr. Harvey Kerstein
Forest River Georgetown, Ford F53 Class A Motorhome
Client: Doug Fleisher
Carl, I just wanted to tell you how happy I am with your suspension. I have owned two gas and four diesel coaches. This is my third gas coach and now that I have a suspension that equals a diesel coach I will never go back. Liquid Spring changed how the coach handles and rides so much it’s unbelievable. Your facility and technicians are very professional and made the process a great experience. Thank you for everything.
2014 Born Free Class C RV Coach
Client: Dana Kerstein
This is a superb product! We are 4 months into this years road trip with our Liquid Spring equipped Born Free Class C Motorhome and love the difference. We previously had a 2001 24 Rear Bath Born Free Class C motor coach for over 4 years and placed well over 70,000 miles on that coach. We lived in the unit for 3 to 5 months per year for 4 years traveling all across America.
This year, in 2016, we purchased a 2014 Born Free with your Liquid Springs System. Our old and newer coach are very similar in design with great build quality and both on Ford 450 platforms. Your suspension system is vastly superior and well worth the cost. The ride is far more controllable, safer and the added ability to increase road clearance is very handy. We use the height adjustment feature far more often than I anticipated. I and my wife highly recommend this performance upgrade.
Manitoba Ambulances Improve on Patient Care
Client: Randall Newman – Manitoba Health, Seniors and Active Living
Good morning Carl,
This past June, at Crestline, I spoke with you regarding the Liquid Spring suspension and how the product is performing on the 2015 model year Provincial ambulances.
I received a phone call yesterday from a frontline EMS paramedic who wanted to tell me that the inclusion of the Liquid Spring suspension system into the Manitoba ambulances was, in his view, probably the best change for improving the patient care experience on the ambulance vehicles.
Their Liquid Spring suspension system equipped ambulance vehicle had been out of service for routine maintenance and during that period of time, the EMS staff were using a “spare” ambulance which was not equipped with the Liquid Spring suspension system.
When they received their 2015 ambulance back for service, the EMS staff, all of them, approached their union rep and stated how happy they were to get back the ambulance from maintenance. I was told by the EMS union staff rep that the difference in ride quality between the 2 ambulance vehicles was absolutely amazing.
The first patient which was transported by the newly maintained 2015 model year ambulance, asked the EMS crew if this was the “Cadillac” ambulance or the other one they had. They told the patient it was the Caddy they were in, to which the patient, who was on a stretcher and being transported for a routine procedure stated that “good, now I can relax”.
So, I thought you needed to hear this Carl.
Randall Newman – BRS-Ed – Tech-P (PCP)
EMS Officer/Program Analyst
Manitoba Health, Seniors and Active Living
CLASS® Ambulance Smoothly Transports Multiple-Fracture Patient in Colorado
Client: Ray K. Jennings, Chief, Grand County Emergency Medical Services
I wish to thank you for providing a quality product that improves the ride, safety, and use of our ambulances. Grand County EMS purchased three 2013 Dodge four door cab chassis with 4 wheel drive and included the CLASS® LiquidSpring™ System.
During our design process our team evaluated a number of products to provide a kneeling system to bring our load height to a reasonable level. During the design process we spoke with several individuals as we looked at various systems. During a conference in Denver in 2012 I meet with Carl and he introduced me to the CLASS® LiquidSpring System.
I brought this revolutionary information to my team to evaluate. Carl made himself available to us and educating us on the CLASS® LiquidSpring System. I also had the opportunity to see firsthand the system on an ambulance. This sealed the deal, seeing the Class LiquidSpring System in action convinced me and my team that this was the right product to improve our ambulance design.
The ambulances were built by an outstanding ambulance manufacture, AEV Ambulances, and with the assistance of our local representative Mark Balch from Front Range Fire Apparatus. Together we included the Class LiquidSpring System to our new AEV ambulances. During the delivery of the ambulances my team and I had the opportunity to meet and visit with the gentleman who installed the CLASS® LiquidSpring System on our AEV ambulances. He acknowledged the ease of installation and how impressed he was with the system. From the moment I inspected the ambulance I was impressed by how professional the Class LiquidSpring System performed. The CLASS® LiquidSpring System had exceeded my expectations.
When my team and I departed from the AEV factory we logged 1800 miles on the drive to Grand County, Colorado. The CLASS® LiquidSpring System did everything you and Carl had said it would do. It is so nice to purchase a product that meets a high standard and expectations.
The ambulances were placed into service in December and I along with one of my team ran the first emergency call. The patient had experienced multiple fractures and the roads are bumpy, during the transport I never felt any bumps. The ride was so smooth, so nice, and brought comfort to everyone inside the ambulance.
In summation, I am very happy with the CLASS® LiquidSpring System and would recommend it to anyone who wants to improve safety and ride comfort. In Grand County, Colorado the temperature dips down to -30 degrees and the issue of kneeling the ambulance in these conditions has not an issue with the Class LiquidSpring System. The ambulances kneel to a safe deck height for loading and unloading and return to service level just as described by you and Carl. I also was impressed having Carl come to our agency and provide an in-service for the CLASS® LiquidSpring System. I am thankful we opted to purchase the Class LiquidSpring System for our ambulances and now the CLASS® LiquidSpring System will become a standard on all future Grand County EMS ambulances.
Kind regards and thank you.
Redmond Fire & Rescue Trusts CLASS® To Get Job Done
Client: Tim Moor, Fire Chief, Redmond Fire & Rescue
Redmond Fire & Rescue provides ambulance service to a population of 42,000 people that covers both city and off-road driving surfaces. Over the years we have received complaints from our firefighter/paramedics and customers that our ambulances did not provide a smooth ride.
While in the process of ordering a new ambulance our salesperson recommended taking a look at the LiquidSpring™ Suspension as an option for our new ambulance. After test-driving the Liquid suspension and a thorough review by our mechanics we were sold on the suspension. We ordered a LiquidSpring Suspension for our existing 2012 Ford/F-450 immediately after the test drive.
I was very impressed by Carl Harr, our LiquidSpring Suspension salesperson. Carl was knowledgeable, confident, and no-nonsense. Our mechanics under Carl’s watchful eye installed the LiquidSpring Suspension in one day, which was very impressive. Our firefighter/paramedics and patients are very happy with their new suspension. We just ordered our third Ford/F-450 and specified the LiquidSpring Suspension.
Pain-Free Transportation Helps Seniors Focus on Fun
Client: Heather Oldfield, Community Life Director, The Fountains at Sea Bluffs, a Watermark Retirement Community
Testimonial Date: 10/13/2013
“Thanks for the great service and the wonderful new system. As Community Life Director for a large luxury retirement community, I plan many outings using the bus we recently purchased. Many residents stopped signing up for the trips as our bus had a basic suspension with a very rough and violent ride. Residents as well as myself complained of body pains and discomfort even on the short rides.
During our initial meeting when you assured us an improved ride quality, I wasn’t sure you would be able to pull it off since our ride was so bad. Your team has completely made a believer out of me and our frail residents. Our newly installed LiquidSpring™ system has surpassed all expectations and we are all delighted with such a smooth and comfortable ride. It is evident from the residents smiles and hearty conversation. They can now focus on having fun as they travel to their next destination! Thank you again for your expertise in engineering as well as excellent customer service. We are 100% satisfied! Again, thanks for everything.”